The SumTotal mySupport app consolidates all support and service information into a single, comprehensive application designed for efficiency and ease of use.
Now accessible to all Designated Support Contacts, the mySupport app offers several key features:
- Aggregated support metrics, including resolution time, backlog, and case age
- Organized information categorized as Need to Do, Need to See, and Need to Know
- Status updates for escalation and prioritization processes
- Integration with the Salesforce mobile app for internal users to view or update case details
- Information on upcoming deployment and maintenance schedules
- Notifications regarding outages and ongoing status updates
Please ensure that the email address you use to log in to the app is registered in our system as a Designated Support Contact for your organization.
Overview
SumTotal mySupport is a Freeware software in the category Business developed by SumTotal Systems.
The latest version of SumTotal mySupport is 3.0, released on 01/08/2025. It was initially added to our database on 01/08/2025.
SumTotal mySupport runs on the following operating systems: iOS.
Users of SumTotal mySupport gave it a rating of 2 out of 5 stars.
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