The SumTotal mySupport app consolidates all support and service information into a single, comprehensive application designed for efficiency and ease of use.
Now accessible to all Designated Support Contacts, the mySupport app offers several key features:
- Aggregated support metrics, including resolution time, backlog, and case age
- Organized information categorized as Need to Do, Need to See, and Need to Know
- Status updates for escalation and prioritization processes
- Integration with the Salesforce mobile app for internal users to view or update case details
- Information on upcoming deployment and maintenance schedules
- Notifications regarding outages and ongoing status updates
Please ensure that the email address you use to log in to the app is registered in our system as a Designated Support Contact for your organization.
Overzicht
SumTotal mySupport is Freeware software in de categorie Business ontwikkeld door SumTotal Systems.
De nieuwste versie van SumTotal mySupport is 3.0, uitgegeven op 08-01-2025. Het werd aanvankelijk toegevoegd aan onze database op 08-01-2025.
SumTotal mySupport draait op de volgende operating systems: iOS.
Gebruikers van SumTotal mySupport gaven het een beoordeling van 2 op 5 sterren.
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