Dernière version
3.0 Coffre-fort à installer
3.0 Coffre-fort à installer
The SumTotal mySupport app consolidates all support and service information into a single, comprehensive application designed for efficiency and ease of use.
Now accessible to all Designated Support Contacts, the mySupport app offers several key features:
- Aggregated support metrics, including resolution time, backlog, and case age
- Organized information categorized as Need to Do, Need to See, and Need to Know
- Status updates for escalation and prioritization processes
- Integration with the Salesforce mobile app for internal users to view or update case details
- Information on upcoming deployment and maintenance schedules
- Notifications regarding outages and ongoing status updates
Please ensure that the email address you use to log in to the app is registered in our system as a Designated Support Contact for your organization.
Vue d'ensemble
SumTotal mySupport est un logiciel de Freeware dans la catégorie Entreprise développé par SumTotal Systems.
La dernière version de SumTotal mySupport est 3.0, publié sur 08/01/2025. Au départ, il a été ajouté à notre base de données sur 08/01/2025.
SumTotal mySupport s’exécute sur les systèmes d’exploitation suivants : iOS.
Utilisateurs de SumTotal mySupport a donné une cote de 2 étoiles sur 5.
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