The SumTotal mySupport app consolidates all support and service information into a single, comprehensive application designed for efficiency and ease of use.
Now accessible to all Designated Support Contacts, the mySupport app offers several key features:
- Aggregated support metrics, including resolution time, backlog, and case age
- Organized information categorized as Need to Do, Need to See, and Need to Know
- Status updates for escalation and prioritization processes
- Integration with the Salesforce mobile app for internal users to view or update case details
- Information on upcoming deployment and maintenance schedules
- Notifications regarding outages and ongoing status updates
Please ensure that the email address you use to log in to the app is registered in our system as a Designated Support Contact for your organization.
概述
SumTotal mySupport 是在由SumTotal Systems开发类别 Business Freeware 软件。
最新版本是 SumTotal mySupport 的 3.0 2025/01/08 上释放。 它最初被添加到我们的数据库 2025/01/08 上。
SumTotal mySupport 在下列操作系统上运行: iOS。
用户 SumTotal mySupport 2 个 5 星的评分，给了它。
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