SumTotal mySupport 3.0

SumTotal Systems – Freeware – iOS
out of 3 votes

The SumTotal mySupport app consolidates all support and service information into a single, comprehensive application designed for efficiency and ease of use.

Now accessible to all Designated Support Contacts, the mySupport app offers several key features:

Aggregated support metrics, including resolution time, backlog, and case age
Organized information categorized as Need to Do, Need to See, and Need to Know
Status updates for escalation and prioritization processes
Integration with the Salesforce mobile app for internal users to view or update case details
Information on upcoming deployment and maintenance schedules
Notifications regarding outages and ongoing status updates

Please ensure that the email address you use to log in to the app is registered in our system as a Designated Support Contact for your organization.

Overview

SumTotal mySupport is a Freeware software in the category Business developed by SumTotal Systems.

The latest version of SumTotal mySupport is 3.0, released on 01/08/2025. It was initially added to our database on 01/08/2025.

SumTotal mySupport runs on the following operating systems: iOS.

Users of SumTotal mySupport gave it a rating of 2 out of 5 stars.

Screenshots (Click to view larger)

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